REFUND POLICY

At Noor Cart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a refund under the following conditions:

Eligibility for Refund

• Refunds apply only to unused and undamaged products.

• Personalized, perishable, or clearance items are non-refundable.

Refund Request Process

• Submit a refund request within 7 days of delivery.

• Contact our customer service team at Kumailchangezi11@gmail.com with your order details and proof of purchase.

Refund Processing

• Refunds are issued via the original payment method within 10 business days after approval.

• Partial refunds may apply for eligible items in multi-item orders.

• If the refund is delayed beyond 10 business days, please check with your bank or payment provider before reaching out to us.

For any inquiries, contact our support team at Kumailchangezi11@gmail.com or call us at 03009284977.